Base64 Encode & Decodeīase_64_encode and base_64_decode PHP functions must be enabled on your server. Using auto_prepend_file or auto_append_file PHP functions surely cause a fatal error. We have no control over them so if you're having errors about opening tag, simply allow short tags on your server.
To avoid any possible issue, our modules always use the long form but there could be third-party libraries we use that prefer the short form.
Some servers do not allow the use of short open tag ( Download PHP 7.2+ for PHP 7.2 and newer. With the exception of Bundle that work with every version of PHP, other packages work with certain versions of PHP and are not interchangeable: As we say in Modules' installation guide, each module is available in multiple packages:
#Oops error message ilightshow software
We can all agree on the fact that having a strict-mode compliant software is a good thing but WHMCS doesn't support it. Simply put, it forces developers to write better SQL statements. Strict mode controls how MySQL handles invalid or missing values. SQL syntax errors are mostly due to MySQL Strict Mode being enabled. In the following chapters we are going to address the most common errors that can be the cause of blank pages and "Oops" message. Once you are done, be sure to disable Log Errors, Display Errors and revert changes in your configuration.php file. At the very end of your configuration.php (root directory of WHMCS) copy-paste the following code and save.
If none of these options work for you, try this last method. Keep in mind that you must be logged in as administrator to see the error (visitors and users have no permissions). This will force WHMCS to print the error directly on screen. If the Activity Log doesn't provide useful information, enable Display Errors. You should be seeing something like this. Once done, visit Utilities > Logs > Activity Log, the page where WHMCS logs errors. To get the actual error, we need to look at the the following two options in Setup > General Settings > Other.īeging by enabling Log Errors and re-perform the steps that previously were giving you a blank page or "Oops" message. WHMCS by default doesn't display details about errors. Submitting a ticket to report that you see the following message gives no useful information to assist you.
#Oops error message ilightshow full
Before contacting technical support, please read this article in full as we are going to address the most common causes of "Oops" or empty pages.įirst thing first, we need to get error information. In this article we describe what to do when one of our modules gives you blank pages or errors.
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